Update: July 2nd 2019
I received a spam email from Views Run today, which is interesting as I’ve never given them my email, which means they’ve used my email without my consent.
I decided to re-visit their site and see what has changed.
I have updated my rating from a 3/5 to a 2.5/5. They no longer have live support, instead you are presented with a “create ticket” functionality.
Where you are forced to wait an unspecified amount of time.
I decided to waste the $50 on their monthly plans just to test their new chatbot feature, which was feature-less and overall terrible. I think that they are giving up on the site, the viewbot has not had an update in a long time and the stability of the bot is just a mess. This viewer bot is BY FAR the most unstable bot on the market.
Latest review: 2.5/5
I think views.run has been around a while, but I’m not 100% sure. Their site seems clean and modern which would imply they are. Overall, I had a good experience with views run, but, they have this weird key-based system to buy your plan. I didn’t like this much, because I purchased it once and then I had Internet problems, meaning I had to turn my stream off. I went to use my key again and I couldn’t, because it was used once already. You can get around this by purchasing a monthly key…I think that’s the only solution.
They have good support, too, but you have to go to their Discord. They were helpful enough to me but they also seem very angry and fed up with people asking questions. They will give you “smart ass” replies if you perhaps struggle with English or you don’t use their key system properly (like I did, ooops). But, I guess I’d be annoyed too answering the same questions over and over.
I have used views run the most until a decent competitor showed up, which I’ve switched to now. Their viewers are very stable and every time I’ve used them, I’ve been happy with the outcome, there is a great deal of fluctuation but I can’t really point fingers here because it could be any number of reasons, could just be people coming in and out of my stream. Also a couple of times I’ve used them, their service went down (only for about 30 minutes), but I’m guessing that can’t really be avoided. They were kind enough to reset my key so I could use it again, and the time I purchased a monthly key, they extended it.
Overall, very good service. I wish they’d add a chat bot and some other features, but with these guys you’re in and out very quickly which is nice. Turn up, buy your key and off you go.
Overall review for this twitch viewer bot:
Interface: 7/10 (clean, easy to use)
Support: 7/10 (just to be fair, because of their attitude)
Functionality: 7/10 (needs more features)
Works on mobile: Yes
Price: 10/10 (best value for money)